All orders are accepted at our discretion and are subject to various security checks. In most cases, we will only ship to registered payment address but we reserve the right to decline your order if we believe this represents a security risk.

Always use the address of you card to avoid cancelation of orders, using the gift address option in the PayPal payment system, will usually result in cancelation and the payment being refunded.

We are not obliged to supply the goods until we have confirmed acceptance of your order however, we will refund the payment in full at any stage before shipment upon request.

All products are supplied subject to availability, in the event that we are unable to supply any item ordered, we will inform you as soon as possible, an instant full refund will be your first option offered for the entire order.

Returns policy and procedure.

14 Day Exchange Service

Our aim is your complete satisfaction. If for any reason you decide your purchase is unsuitable within 14 days of delivery, they can be returned and refunded or exchanged for other goods or gift vouchers providing the returned goods are as new, in their original unspoilt packaging and proof of purchase can be established. In the unlikely case of any faulty goods, manufacturing faults will be replaced or repaired, and returned. After 14 days the sale is final. Cancelled and returned orders may be subject to a 10% restocking fee to help cover time and postal cost losses. Postal charges cannot be refunded unless the wrong goods were originally shipped. You are responsible for the costs incurred in returning goods under this policy direct to our warehouse and the condition in which they arrived.

Faulty or Damaged goods.

Quality is assured with CarefreeMaternity.com, should you experience a problem; repair, exchange or refund will be offered if the goods do not comply with the Sale of Goods Act 1995 (UK). We reserve the right to establish proof of purchase and to send any returned product (at our cost) to the manufacturer for testing before proceeding with any refund, repair or exchange..

Returns procedure.

Please email sales@carefreematernity and detail the goods you wish to return, reason and your telephone number. You will be contacted back as soon as possible to discuss the quickest way to proceed. Or telephone 01226 741051.

Contacting CarefreeMaternity.com

If you have any questions regarding terms of sale please email: Info@carefreematernity

Should you require advice about an intended purchase, please telephone 01226 741051 for advice.